Write us an e-mail via the form, or just send us an e-mail directly at.
Imperial Stone World offers a wide range of products including marble, granite, quartz, engineered stone, stone slabs, blocks, cut-to-size stone, and handcrafted marble items such as moorti, Buddha statues, mandir products, fountains, lamps, coasters, plates, and tabletop décor.
Yes. We provide customized stone solutions, including cut-to-size slabs, thickness selection, finishes, and custom designs for selected stone décor and marble products.
Yes. We export stone products to USA, Europe, Middle East, Asia, Far East, and global markets, following proper packaging and export standards.
Yes. Customers are welcome to visit our showroom to view stone slabs, finished products, and handcrafted stone items before purchase.
We offer both natural stone (marble and granite) and engineered stone (quartz and engineered surfaces), depending on the application and customer preference.
Stone products should be cleaned with mild soap and water. Avoid harsh chemicals or acidic cleaners. For marble surfaces, periodic sealing is recommended to maintain appearance and durability.
Natural stone may show slight variations in color, texture, and pattern, which is a natural characteristic and part of the material’s uniqueness.
You can place an order by contacting us through our website, visiting our showroom, or speaking directly with our sales team for product availability and pricing.
Imperial Stone World accepts multiple payment methods, including bank transfer, UPI, and other approved digital payment options. Payment options may vary based on order type and location.
No. Cash on Delivery (COD) is not available for stone products due to the nature and value of the items.
Yes. Advance payment may be required to confirm orders, especially for customized, bulk, or export orders. Payment terms are communicated before order processing begins.
Yes. We follow standard security practices to ensure that all payment transactions are handled safely and securely.
Yes. We accept international payments for export orders. International customers can make payments through approved bank transfers or other agreed payment methods.
Prices may or may not include applicable taxes. GST and other taxes, if applicable, will be clearly mentioned at checkout or shared in the final invoice.
No. Import duties, customs charges, and local taxes for international orders are the responsibility of the buyer and are not included unless specified in writing.
If a payment fails or is declined, please retry or contact your bank or payment provider. You may also contact our support team for assistance.
Order modifications or cancellations depend on the order status. Once processing, cutting, or customization has started, changes or cancellations may not be possible. Please contact us immediately for assistance.
Yes. Advance payment may be required to confirm your order, especially for customized, bulk, or export orders. Order processing begins only after payment confirmation.
Orders are processed after payment confirmation. Processing time varies based on product availability, customization, and order volume.
Orders can be placed through our website, by contacting our sales team, or by visiting our showroom. Our team will assist you with product selection, availability, pricing, and delivery details.
No. Free returns are not available. Return eligibility and costs depend on the product type and reason for return.
Please notify us within 24–48 hours of delivery with clear photos of the damage. Our team will review the issue and guide you through the resolution process.
Shipping charges are non-refundable unless otherwise stated in writing or required by applicable law.
Customized, cut-to-size, and handcrafted stone products are not eligible for return unless there is a manufacturing defect or damage during transit.
Return shipping costs are borne by the customer unless the return is approved due to a confirmed manufacturing defect or transit damage.
For any questions related to orders, shipping, or returns, you can contact Imperial Stone World through our website, email, or customer support team.
No. Imperial Stone World does not offer free shipping. Shipping charges are calculated based on product type, order size, and delivery location.
Yes. We ship within India and internationally. International shipping charges vary based on destination, volume, and export requirements.
Return shipping costs are borne by the customer, unless the return is approved due to a confirmed manufacturing defect or transit damage.
Shipping costs are calculated at checkout or shared during order confirmation, depending on the delivery location and logistics requirements.
Delivery timelines vary based on product type, customization, and destination. Estimated delivery details are shared during order confirmation.
For any shipping or return-related queries, you can contact Imperial Stone World through our website, email, or customer support team.
No account yet?
Create an Account
Hindu Statues
Durga Statues
Ganesha Statues
Hanuman Statues
Kali Maa Statues
Krishna Statues
Lakshmi Statues
Radha Krishna Statues
Parvati Statues
